Inform the EA Help representative that you have uploaded the files and they will add the game to your Origin account where you will then successfully be able to play online multiplayer as the game will no longer ask you for a product key! You've successfully uploaded the screenshots. When it’s done, you'll see a paperclip icon with the number of attachments you've added. When you're logged into EA Help, click Accounts then My Cases.Ĭlick on the open case you want to attach your file to.įind the file you want to attach and click Open.Īn orange loading bar will pop up underneath the "Attach files…" button. You can do this by going to Origin and then logging into your EA account: screenshots have to be full screen and from a computer (not a mobile device)Ĥ. Please note these screenshots are required by EA Help to include these specifications:ġ.
screenshot of the email of your EA Play subscription screenshot of confirmation of when you purchased the EA Play subscriptionģ. screenshot of all steam transaction history dating as far back as the EA Play subscriptionĢ. The representative will ask for screenshots of this informationġ. Create a Case and request to speak to a EA Help Representative either via online chat or a phone callģ. You will need to contact the Origin Support:Ģ.
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This guide will show you how to gain access to online multiplayer.ġ. When trying to join online multiplayer via the in-game menu, you cannot gain access to this as the game asks you for a product key and you do not have one because you received this game by paying for a membership and not in specifically the game. This is guide to how you can access online multiplayer if you purchased an EA Play Membership through Steam.
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